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Workplace Readiness / Soft Skills

While education, experience, and technical skills are fundamental to performing a job, employers also look for “soft skills” in their employees.

Soft Skills include:

  • Enthusiasm and attitude - arrive early, stand out, show excitement about the job, and take initiative
  • Networking - reach out to family, friends, and others to expand your opportunities and develop work relationships
  • Professionalism or work ethic - have an organized resume, dress appropriately, and turn off cell phone ringer while at work
  • Oral and written communication - learn how and when to share ideas and concerns appropriately, listen carefully, and ask questions
  • Teamwork and collaboration skills - learn how and when to lead and follow, avoid unnecessary conflict, and share the workload
  • Critical thinking or problem-solving skills - use knowledge, facts, and data to solve workplace issues
(Visit https://www.dol.gov/odep/documents/essential_job_skills.pdf for further exploration)

Soft Skills to Pay the Bills from the US Department of Labor – Office of Disability Employment Policy is a great resource for learning about soft skills. Visit https://www.dol.gov/odep/ topics/youth/softskills/