Workplace Readiness / Soft Skills

While education, experience, and technical skills are fundamental to performing a job, employers also look for “soft skills” in their employees.

Soft Skills include:

• Enthusiasm and attitude - arrive early, stand out, show excitement about the job, and take initiative
• Networking - reach out to family, friends, and others to expand your opportunities and develop work relationships
• Professionalism or work ethic - have an organized resume, dress appropriately, and turn off cell phone ringer while at work
• Oral and written communication - learn how and when to share ideas and concerns appropriately, listen carefully, and ask questions
• Teamwork and collaboration skills - learn how and when to lead and follow, avoid unnecessary conflict, and share the workload
• Critical thinking or problem-solving skills - use knowledge, facts, and data to solve workplace issues

(Visit https://www.dol.gov/odep/documents/essential_job_skills.pdf for further exploration)